DOMESTIC Shipping (US)
We ship via USPS first class mail for all orders. Please allow 2-4 business days to processes your order, as we are a small operation. US domestic shipping is sent via USPS first class mail or Priority (if upgrade is purchased). Delivery time is 3-5 business days, depending on location. Please contact us prior to purchase, if you need overnight/ expedited shipping, and we will do our best to accommodate your needs. Please note that first class mail does not include insurance. If you'd like to have your package insured, you will need to upgrade to Priority shipping.
WAYLON+WILLIE BOUTIQUE is responsible for your order until it is dropped off at our local mail carrier. We do not have any control over your package once it is out of our possession. We are not responsible for delayed, lost, or stolen packages. We do offer shipping insurance as a paid option during checkout via ROUTE, we highly suggest getting this service. If your package is lost you can process a claim with ROUTE by emailing them with your tracking information.
INTERNATIONAL Shipping (outside of the US)
All orders are shipped through USPS and rates depend on the weight and size of the item(s). We generally ship via First Class International mail, which is the most economical shipping rate, but does NOT include insurance/ cover loss. Delivery time for first class shipments is generally 10-21 days. On occasion shipping delays may occur due to extreme weather, customs, holiday season, etc. WAYLON+WILLIE BOUTIQUE assumes no responsibility for any import duties/customs charges. We will not reship or refund orders, including shipping fees, in the event that they are refused or returned. International sales are final.
USPS Priority International shipping is a mid range shipping option, that includes basic tracking and insurance. This is our recommended method of shipping for international orders. As this method is an upgrade, please contact us PRIOR to ordering for an updated shipping quote.
**Please note** some countries charge a fee/ tariff/ or tax on imported goods. Any and all customs duties and taxes are the sole responsibility of the buyer. Buyers who refuse payment of tariffs will not be refunded for any reason. For further information about your countries possible fees or tariffs, please contact your local Post Office or Customs agency. Be advised that Waylon and Willie Boutique is required to declare the total value of goods on every international custom form. Please do not request that merchandise is marked as a "gift", to avoid customs fees. It is against the law for us to inaccurately document contents or alter the shipping label. We will not do this.
Waylon and Willie Boutique not responsible for items lost or damaged by the postal service or customs. Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen.
By purchasing from Waylon and Willie Boutique, the buyer agrees to these terms.